We want our website to be accessible for everybody. While we follow the W3C Standards and Guidelines, there may be instances were a page does not display correctly within your viewing application or browser.
In some cases there may be some configuration required, in which case the information presented here may help you make changes to your computer to make browsing easier.
To make our websites easy to view, we adhere to W3C XHTML and CSS Standards and use the guidelines developed by the Web Accessibility Initiative (WAI) and the RNIB.
As not everyone uses a traditional browser, we've designed our sites to work with screen readers. We use text alternatives (via the 'alt', 'title' or 'summary' attributes) to describe images and other non-textual elements. We use descriptive links (eg 'More about Artemis Fowl' instead of 'More Info') so you know where the link takes you, and we don't use frames which are difficult for screen readers and special browsers to interpret.
The website currently adheres to Level AA compliance of the WAI WCAG v2.0 Guidelines. If for any reason you believe a page does not meet this level of compliance, please indicate which page you are refering to, and the specific compliance clause it does not meet in the form below.
There are lots of changes you can make to your computer to make browsing the internet a better experience. If you want to alter the way you see, hear or use a website, you can change options in your internet browser.
The BBC and AbilityNet have developed a website called My Web My Way. It has comprehensive and up-to-date information on changing your browser settings for Windows, Mac and Linux users.
Despite developing our software to present content with accessibility in mind, occasionally pages and content may not display correctly for you. If you experience a persistent problem, please use the form below and let us know more details. If you are happy for us to contact you for more informnation, please include your email address. If you have an existing account on the site, please include the username you use to login.